eCommerce Business
Investment

We bring a host of resources, skills and talents across the digital space that enhances significantly your business’ chances of success. With Emerce as a co-founder you will accelerate the growth and save cash. We will support you in choosing the technology, hiring team, managing marketing spending and providing you with all the templates and knowledge required to launch and scale your new business.

eCommerce Business Investment

Every business is looking for new ways to grow sales and reach more customers. Although often overlooked, partnering with like-minded businesses can be a great channel for your business and offers a ton of advantages. Emerce Consulting brings a host of resources, skills and talents to your business that enhance your venture’s chances of success.

STRATEGY & BUDGET SET UP
Define eCommerce value proposition - why customers would shop on your website and outline different merchandising techniques. Define monthly expenditure required to operate the eCommerce business.
WEBSITE LAUNCH & VENDOR SELECTION
Lead vendor selection across website design and development and website launch management and subject matter expertise (payment gateway, UX, business requirements, integrations with IT systems). Systems (WMS/OMS/DMS) evaluation and required systems recommendations. Evaluate and implement CRM tool
CUSTOMER ACQUISITION ADVISORY
Define digital marketing agency selection criteria across the SEO, Paid, Social Media, CRM (i.e. RFP process management). Define monthly digital marketing budget across different channels (paid, direct, SEO, etc.). Define and implement customer service processes and channels (phone, email, Facebook, in-store, etc.)
WEEKLY OPERATIONS ADVISORY
Run weekly eCommerce operations meetings covering merchandising, operations, customer service, marketing, finance and outline all the actions that need to be executed during the following week. Highlight areas that require to re-negotiate contracts. On a weekly basis engage with the development team and review the backlog, suggesting how to implement quick wins. Conduct interviews for key eCommerce positions