There is no doubt that COVID-19 has boosted the e-commerce industry, both in UAE and worldwide. According to research by IBM’s U.S. Retail Index, the pandemic has accelerated the shift to digital shopping by roughly five years.
According to FMI-The Food Industry Association’s Food Retailing Industry Speaks 2020 report, food retailers saw a 300% jump in online sales in the first few months of the pandemic in 2020.